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 Water Conditioning Webinar Training Series

 

Watch for 2025 Dates


Your customers look to you for advice on ALL their plumbing problems. You’ve earned their confidence as a Trusted Adviser.

Offer your customers complete solutions by solving their water conditioning needs first. Water quality affects the performance and longevity of pipes, plumbing fixtures, appliances and water heaters.

Attend all 10 webinar classes (8 or more must be live) and sign-up as a dealer to earn a FREE residential softener, filter or drinking water system for your home. Complete eligibility criteria available below.


10 Classes

 
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1. The Importance of Water Treatment: water standards, water testing, the Safe Water Drinking Act, how to start with water treatment.

2. Water Testing: test kits, what to look for in water testing, testing for hardness and iron, how to take a water sample

3. Soft Water Equipment: problems caused by hard water, hardness values, how a softener works, softener sizing, high efficiency vs traditional softeners

4. Proper Installation Techniques: step-by-step instructions for installing point-of-entry equipment including softeners and filters

5. Carbon Filtration: filtering water with carbon, types of carbon, types of filter systems

6. Iron Filtration: types of Iron, problems caused by Iron, filtering out Iron, filter sizing, types of filtration systems

7. Removing Odors and Gases: Hydrogen Sulfide, sulfate reducing bacteria, solutions, chlorination systems, Methane and Radon gas, odors 

8. UV systems: how UV works, UV pre-treatment, maintenance, flow rates, different UV systems

9. Reverse Osmosis Systems: how RO systems work, system sizing, membrane construction, basics of RO installation

10. Presenting the Benefits of Water Treatment to Homeowners: better understand your customers and how to tailor your approach to talking with them about water.


ASK OUR EXPERTS YOUR QUESTIONS DURING EACH SESSION

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WATCH FROM YOUR HOME OR OFFICE

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ONE-HOUR SESSIONS TO FIT IN
YOUR SCHEDULE

 
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Mike Barone
Technical Trainer

  • 40+ year water industry veteran

  • Worked with some of the industry’s leading companies

  • Appearances in This Old House and Designing Spaces


David Taft
Webinar Training Facilitator

  • 40+ years of water treatment experience

  • Worked with some of the industry’s leading companies

  • Past member of the board of directors for EWQA and Former Sales Director for Canature WaterGroup


Eligibility Criteria

In order to qualify for a free Novo water conditioning system, you must meet these qualifications:

  • Must be a plumbing wholesale owner or employee; a professional plumber or employed at a professional plumbing company in the US or Canada.

  • Your company must be an existing Novo Pro Advantage Dealer or sign on to become a Novo Pro Advantage Dealer. Note: only owners or managers with appropriate purchasing authority on behalf of the company can sign the agreement. For a copy of the agreement, please email rajesh.chhikara@canaturewg.com.

  • Attend all 10 webinar classes (8 or more must be live).

  • Must watch all sessions from a smartphone or computer (listening to the session by phone but not watching the session will not count as participation in our training software).

  • Must receive an 80% on average for the 10 weeks.

  • Must not have claimed a free water system from a previous Canature WaterGroup webinar series.

  • All webinar participants must be registered with their own email address.

  • All sessions and quizzes must be completed on their own computer, smartphone, or tablet.


Thank you to everyone who attended our past webinar series. All 10 sessions are available in the video archive below.