Level 3: Continuing Education
Keep learning. Keep growing.
Your training doesn’t stop at Level 2. Novo’s Continuing Education webinars give you the opportunity to build on your water treatment knowledge, explore more advanced applications and develop the skills to identify new opportunities for your business.
These free, live webinar series are led by experienced water treatment professionals and cover advanced technical topics, commercial applications, troubleshooting, sales strategies and business development.
Who Can Attend?
To attend a continuing education webinar series, you must have:
- Completed the Novo Level 2 webinar series
- Be a plumbing wholesale employee or a professional plumbing company owner or employee
- Work and reside in Canada or the United States
Webinar series are offered periodically. Registration to these series is by invitation only and applicants must have successfully completed a Level 2 webinar in order to qualify for the Continuing Education webinars.
Advanced Webinar Series
Build Advanced Technical Expertise
Take a deeper dive into water treatment technologies, challenging water conditions and troubleshooting. You’ll develop practical knowledge for sizing systems, diagnosing water problems and selecting treatment solutions.
Topics include:
- Advanced water treatment fundamentals
- Inline cartridge filtration
- Iron, odor, gasses and tannins
- Problem water solutions
- Pump sizing and installation
- Commercial opportunities, installation and startup
- Troubleshooting water softeners, iron filters and RO
10 sessions | 45–60 minutes each | Free online training
Expert Webinar Series
Take Your Water Treatment Knowledge to the Next Level
Build on your Level 2 foundation with advanced water treatment knowledge and practical strategies for growing your business. This series explores water quality challenges, problem-water applications, commercial opportunities and proven approaches for presenting water treatment solutions to your customers.
Topics include:
- Water supply and contamination issues
- Limitations of municipal water treatment
- Problem-water treatment applications
- Commercial opportunities
- Developing an effective sales plan
- Overcoming customer objections
- Building trust, loyalty and referrals
- Creating additional revenue opportunities
10 sessions | 45–60 minutes each | Free online training
Professional Webinar Series
Expand Your Expertise. Grow Your Business.
Learn how to identify opportunities in commercial markets, understand the water treatment needs of different industries, present effective solutions and build a sales process that turns opportunities into long-term business.
Topics include:
- Commercial water treatment opportunities
- Responsive-flow applications
- Water treatment for hotels, restaurants, breweries, grow operations, car washes and agriculture
- Grow your business with training on the IMPACT sales process, solution selling, lead generation and showroom sales
- Closing techniques and understanding customer personality types
- Creating recurring-revenue opportunities
10 sessions | 45–60 minutes each | Free online training