All water softeners and whole-house filters are engineered, tested and distributed from our North American Regional facilities. All control valves are 100% wet tested and air tested before leaving the factory. Control valves are then set up to engineering specification for the particular unit, air tested a second time and then assembled into the finished product. All assembled products are packaged in durable, double walled high impact cardboard to ensure products arrive undamaged.
Quality Assurance Department
Novo employs a strict and formalized quality control program. The 925,000 sq. ft. Shanghai Manufacturing facility is ISO9001:2008 Quality Assurance and ISO 14001:2004 Environmental Management Systems standards certified.
Quality Control Systems:
Document Management
Receiving Inspection
In-process Quality Control
Final Inspection
Engineering Change Orders
First Piece & Production Part Approval
Test Equipment Calibration
Statistical Process Control
Vendor Quality Management
Customer Feedback System
World Class Testing Laboratory
Burst Testing
High pressure testing of tanks and valves to determin the maximum burst strength.
Cycle Pressure Testing
High pressure cycling testing to simulate the fatigue strength of the tanks and valves over their life.
Flow Bench
Precisely measure flow rates and pressure drops.
Reliability Testing
Continuously cycling the valve through regeneration while taking flow measurements and counting the number of cycles.
Computer Aided Optical Comparator
Used for precise measurement of very small details suck as fillets or radius's.
Coordinate Measuring Machine (CMM)
Used for precise geometrical x, y, and z measurement coordinates.
3D Prototype Printer
Makes 3D models for rapid prototyping.
Chemical Analysis Laboratory
Complete chemical analysis of raw materials including metals, plastics and media to ensure quality and integrity.
