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Product Development


Quality Assurance

Assembly, Testing & Distribution

All water softeners and whole-house filters are engineered, tested and distributed from our North American Regional facilities. All control valves are 100% wet tested and air tested before leaving the factory. Control valves are then set up to engineering specification for the particular unit, air tested a second time and then assembled into the finished product. All assembled products are packaged in durable, double walled high impact cardboard to ensure products arrive undamaged.

Quality Assurance Department

Novo employs a strict and formalized quality control program. The 925,000 sq. ft. Shanghai Manufacturing facility is ISO9001:2008 Quality Assurance and ISO 14001:2004 Environmental Management Systems standards certified.

Quality Control Systems:

  • Document Management
  • Receiving Inspection
  • In-process Quality Control
  • Final Inspection
  • Engineering Change Orders
  • First Piece & Production Part Approval
  • Test Equipment Calibration
  • Statistical Process Control
  • Vendor Quality Management
  • Customer Feedback System

World Class Testing Laboratory
  • Burst Testing
    • High pressure testing of tanks and valves to determin the maximum burst strength.
  • Cycle Pressure Testing
    • High pressure cycling testing to simulate the fatigue strength of the tanks and valves over their life.
  • Flow Bench
    • Precisely measure flow rates and pressure drops.
  • Reliability Testing
    • Continuously cycling the valve through regeneration while taking flow measurements and counting the number of cycles.
  • Computer Aided Optical Comparator
    • Used for precise measurement of very small details suck as fillets or radius's.
  • Coordinate Measuring Machine (CMM)
    • Used for precise geometrical x, y, and z measurement coordinates.
  • 3D Prototype Printer
    • Makes 3D models for rapid prototyping.
  • Chemical Analysis Laboratory
    • Complete chemical analysis of raw materials including metals, plastics and media to ensure quality and integrity.

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655 Park St.
Regina, SK S4N 5N1 Canada